iCompass Technologies Blog

CivicWeb needs your help!

Call for Pilot release participants – Item Flow and Minutes Numbering

Interested in aiding the iCompass team in bettering our services?

An upcoming release of CivicWeb has been scheduled and we would appreciate your involvement prior to its release to everyone. Our approach to releasing new software features incorporates a ‘Pilot’ phase, whereby a subset of our customers use the new release prior to updating all of our customers. This would be a great opportunity for you, as a valued customer, to participate in the development of our services.

The upcoming release has improvements to our Item Flow and Minutes Numbering functions and includes other minor improvements requested by our customers. These changes touch only a few aspects of CivicWeb which include:

1. Item Flow: Consistent and improved means of copying meeting items to other meetings (from the meeting item detail and from the agenda build page) and of exporting AT items into meetings

2. Item Flow: MS Word style of ‘Save,’ ‘Add New’ and ‘Close’ – more standard approach to leaving an item detail page after working on it

3. Item Flow: Creation of ‘Temporary Item’ – removing awkwardness of multi-step item creation – now all item tabs available on initial creation.  This is done in both Action Tracking and Meeting Management

4. Item Flow:  Improved tool for adding item attachments – control over security of attachment, drag and drop ordering, more standard ‘select item – take action’ approach – i.e. select attachment, then delete

5. Minutes: Enhanced Minutes Numbering capabilities – new tool providing much more flexibility in Numbering Minutes – set at Meeting Type level and applied to related Minutes when they are created

6. FilePro: deletion changes to support deleting the file you are looking at – was not intuitive how to delete current file

7. A handful of ease-of-use improvements and requests from customers

This Pilot phase has already begun. We have several customers using this release but we would like to add more as soon as possible.  We have created Quick Reference Guides for these enhanced features and we have Pilot overview webinars scheduled for:

• Mondays at 1:00 pm Pacific (4:00 pm Eastern)
• Fridays at 10:00 am Pacific (1:00 pm Eastern)

We are working toward adding another group of customers to this Pilot release for use starting the morning of Tuesday, August 31^st.  We also expect to add more to the Pilot group weekly, as customers wish to sign up.  We expect to update our entire customer base to this release no later than September 14^th. 

Your input is of utmost importance to us and we would love your feedback, therefore YOUR PARTICIPATION IN THIS PILOT RELEASE WOULD BE GREATLY APPRECIATED. Your early involvement provides an opportunity for us to incorporate your specific feedback quickly into the system.

Please contact customers@icompasstech.com to schedule your participation in our expected August 31^st update and in the related Pilot overview webinar.

Thanks very much!

-Paul Blanchet, VP Operations

iCompass and FileBank Announce a Marketing Affiliation

KAMLOOPS, BC - November 17, 2009 - iCompass Technologies, a leading meeting management software provider, is pleased to announce its newest marketing affiliation with FileBank Professional Services to refer their document storage solutions to hundreds of public sector organizations across North America.

Taking advantage of each company's expertise as leaders in their respective fields, this affiliation aims to make it easier for organizations to streamline their document storage. Our users now have a proven, reliable service to assist them in document storage and imaging needs. This relationship enhances iCompass' whole product offering by making it easier to prepare hard copy documents for upload into the CivicWeb Solution from iCompass making it easier for the public sector to find key documents using keyword searches.

The affiliation marks a very important business development initiative and reflects iCompass' commitment to continuous improvement of solutions for customers. "We recognize the increasing requirement for document management and see tremendous business opportunities for both iCompass and FileBank," says Jason Cacaci, Director of Business Development at iCompass.

About iCompass

iCompass provides CivicWeb, the leading web-based Meeting Management Solution for City Clerks and Board Secretaries who are swamped with never-ending process related to managing the preparation, approval and distribution of agendas and minutes AND tracking mission critical deliverables within the organization. CivicWeb automates the entire meeting process within one system. It also reduces paper consumption, contains ‘smart' templates, and enables the shifting of time savings to tackle other key priorities.

About FileBank

FileBank has been a leader in Records Management for over 20 years, managing over 10,000 000 bar coded containers, files, data tapes, digital images and x-rays for our clients across Canada.  We provide custom solutions for our customers back office requirements through Document Management, Offsite Backup, High Speed Digital Imaging, Secure Shredding and IT Consulting and Repairs.    While offering a customized solution is definitely one of the keys to our success, our clients will tell you it's our commitment to customer service that really sets us apart.   Customer Service is the inspiration behind everything at FileBank.

iCompass Participates in 'Movember'

Did you know 1 in 6 men will get prostate cancer? Typcially there are no symptoms until it is spread beyond the prostate.

These statistics alone prompted eleven iCompass, a meeting management solution company, staff to register and raise money in the fight against prostate cancer this November. iCompass was part of a global movement of 255,494 Mo Bros and Sistas who joined together for 30 days to bring much needed attention to prostate cancer.

The cause commonly known as 'Movember' is a huge success and all proceeds go directly to Prostate Cancer Canada. Amongst the iCompass group was Lorraine, a 'Movember' Sista, who was a constant supporter and active fundraiser, despite not growing a moustache. In total thirteen iCompass staff members showed their support by growing moustaches including the entire management team.

Branden Moskwa, Implementation and Training Team Lead, was the iCompass Mr. Movember topping the team by raising $420.00. Branden was married a little over a month ago and got involved with the cause when one RSVP came back with the news of a very dear friend that would be unable to attend the wedding due to his current struggle with prostate cancer. This got him thinking and before he knew it he could name 6 direct relatives off the top of his head that have suffered from prostate related illnesses.

With the help of Branden and many other iCompass staff the iCompass 'Movember' team was able to raise a total of $1,080.00 for Prostate Cancer.

To read more about the iCompass 'Movember' team visit: http://ca.movember.com/mospace/members/search/q/iCompass

Granite Falls, WA Embraces FilePro

Today, the City of Granite Falls, WA embraced the iCompass FilePro module. "We are excited to welcome the City of Granite Falls to the iCompass family," said Todd Stone, President & CEO of iCompass. "Local Governments are faced with the challenges of managing huge amounts of data, and responding in a timely fashion to constituent requests all the time," added Stone. "Granite Falls is an example of the fact that now, for the first time ever, Local Governments no longer need to spend hundreds of thousands of dollars on over-built and complex ‘one size fits all' solutions for managing their information assets. Rather, with CivicWeb, they can embrace hosted applications that are tailored to their workflow processes and are much easier to use, at a significantly lower cost than was previously available to the market." With CivicWeb, no capital expenditures are required for web server infrastructure, client software licenses, and software upgrades, and there is no reliance on internal IT resources or expensive IT contractors. The iCompass service program ensures that our customers are always on the cutting-edge of technology. The qualified iCompass staff provides the customer training, answers the customer's questions, and works with the customer in addressing their meeting management challenges.

Todd G. Stone, President & CEO

CivicWeb FilePro