iCompass Technologies Blog

Today iCompass unveiled Customer Advisory Board

iCompass officially unveiled its first ever Customer Advisory Board.  The members of the inaugural iCompass Customer Advisory Board include:

• Cindy Bouchard, Manager of Legislative Services, City of Williams Lake, BC (also Chair of the iCompass Customer Advisory Board)
• Connie Maden, Director of Administrative Services, North Valley Hospital District, Tonasket, WA
• Vicki Hodgkinson, University Secretary, University of Guelph, ON
• Sherry Davis, Manager of Legislative Services, City of Abbotsford, BC
• Lyle Huntley, Clerk & Director of Community Services, Thompson-Nicola Regional District, Kamloops, BC
• Marlene Beaulieu, EA to the President and College Board, College of New Caledonia, Prince George, BC
• Candace Dueck, Chief Administrative Officer, Village of Mannville, AB
• Lynn Suskin, City Clerk, City of Kenmore, WA
• Sue Dawe, Director of Corporate Services, Municipality of Port Hope, ON

“We are thrilled that we have successfully assembled a world-class Customer Advisory Board consisting of highly experienced and diverse individuals from the local government, post-secondary and health sectors,” said Todd Stone, President & CEO of iCompass Technologies.  “Our Customer Advisory Board was established to more richly engage iCompass customers who are widely recognized as ‘power users’ of our Meeting Management services, and who are willing to assist us in our obsession to eliminate the meeting and tracking pains suffered by public agency professionals across North America,” added Stone.

The iCompass Customer Advisory Board was created in April 2010 and has held several meetings over the past couple of months.  The creation of the Customer Advisory Board fulfills yet another of the Grand Slam Service Commitments published by iCompass in January 2010

The Customer Advisory Board is chaired by a customer representative - Cindy Bouchard of the City of Williams Lake - and it is tasked with advocating and promoting the interests of all iCompass customers in the following key areas:

• New product ideas
• Priority areas for enhancement / improvements to existing services
• Priority areas for customer service improvement
• New methods to foster improved collaboration between customers

Please feel free to click here and meet the members of the very first iCompass Customer Advisory Board.