How transparent is your organization?
On a given day, can you look across the hall and know exactly what your colleague is working on? If so, great. If this scenario generally doesn’t play out in your office, I urge you to read on.
At iCompass, we pride ourselves on accountability and transparency throughout all levels of the company. Everyone knows what everyone else has planned for the day and more often than not, it’s company knowledge if a daily priority isn’t completed or if it is postponed. In my mind, this is an essential tool in effectively increasing visibility within your organization. Due to its very nature, transparency within the ranks of your organization will empower your employees to work harder to reach their goals, because let’s face it, if they don’t succeed everyone will know.
On that note, our Action Tracking customers know how critical transparency can be. Among many of its other functions, our Action Tracking application allows municipalities to track key deliverables to determine who has been assigned what tasks and how far along they are.
If you’re wondering how we can be such cheerleaders for accountability within our services and on a day-to-day basis, it’s all in the huddle. Every morning without fail, we all gather for roughly 10 minutes to go over news, employee/company recognition, challenges, updates and priorities. No one gets a pass; no one gets an “I don’t have time for the huddle” excuse. The meeting is mandatory.
At first, the idea of another meeting may seem counterproductive, but trust me when say that it’s anything but. The morning huddle is an excellent way for everyone to get on the same page and according to Verne Harnish, author of Mastering the Rockefeller Habits, “This rhythmic pulsing of daily meetings constitutes the real heartbeat of a growing company.”
In football, team members huddle in an effort to strategize, motivate or celebrate. Although we’re not wearing matching spandex uniforms or throwing around the pigskin, our huddle is not far from that of a sports team. Besides, at the end of the day, it’s all about the efforts of the team and how well we played the game anyway.
